Technical service

Service, maintenance and qualification

Our engineers support more than 400 freeze dryers and a range of process equipment and analytical instruments across the UK, Ireland and France.

Engineer servicing an Avestin homogeniser at the workbench

What we do

Equipment service and qualification

Scheduled maintenance

  • Gasket replacement
  • Refrigerant charging
  • Vacuum oil changes
  • Leak testing

Calibration & mapping

  • Instrument calibration
  • Shelf temperature mapping
  • Sterilisation mapping
  • Calibration certificates

Qualification

  • Factory and site acceptance testing
  • Protocols supplied or written to your specification
  • Installation and operator training

Repairs and spare parts

  • Fault diagnosis
  • Breakdown repairs
  • Replacement parts
  • Return to service

Coverage

Engineers across the UK, Ireland, France and Germany

We deliver service from Winchester, with engineers based in Ireland and Germany. Biopharma Technologies France supports French-speaking customers.

Our engineers are trained on Avestin homogenisers and our Lyostat, Lyotherm and MicroPress instruments. We can also train your engineers to carry out routine maintenance.

Service coverage
Engineer working inside a freeze dryer

Service team

Book a service visit

Contact us for breakdowns, scheduled maintenance, spares and service contracts.